TasteNaija – Terms & Conditions | Platform Rules & Guidelines

⚖️ Terms & Conditions

Read our platform rules, user responsibilities, and legal guidelines carefully.

📅 Last Updated: April 2026
✅ Binding Agreement 🔒 Legal Compliance 🛡️ User Protection ⚖️ Fair Platform
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Welcome to TasteNaija Terms & Conditions

By accessing or using TasteNaija (“we”, “our”, “us”, “the platform”), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

📌 Legal Notice: These terms form a legally binding agreement between you and TasteNaija.
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1. About TasteNaija

TasteNaija is an innovative online platform that:

  • Connects customers with authentic Nigerian food vendors
  • Allows affiliates to promote food products and earn commissions
  • Provides a seamless ordering and delivery experience
  • Supports local food businesses across Nigeria
🤝 Our Mission: Making delicious Nigerian food accessible to everyone while empowering local vendors and entrepreneurs.
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2. User Responsibilities

By using this platform, you agree to:

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Provide Accurate Info
Submit truthful personal and payment details
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Use Lawfully
Comply with all applicable Nigerian laws
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No Fraud or Abuse
Don’t engage in fraudulent activities
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Protect Account
Keep your login credentials secure
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3. Orders & Payments

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Prepayment Required
All orders must be paid before processing
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Price Changes
Prices may change without prior notice
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Delivery Delays
Not responsible for vendor or logistics delays
⚠️ Payment Security: All payments are processed through secure, PCI-compliant payment gateways (Paystack, Stripe, Flutterwave).
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4. Vendor Terms

👩‍🍳 Vendor Responsibilities:
  • Responsible for food quality, hygiene, and preparation
  • Must fulfill orders accurately and on time
  • Maintain proper food handling certifications
  • Communicate any delays or issues to customers

TasteNaija acts as a platform facilitator and is not directly responsible for vendor operations, food quality, or delivery issues.

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5. Account Use & Security

  • You are fully responsible for all activity under your account
  • Keep your password confidential and secure
  • Notify us immediately of any unauthorized access
  • Accounts may be suspended for misuse, fraud, or violations
  • One account per user (no shared accounts)
🔒 Security Tip: Use a strong, unique password and enable two-factor authentication if available.
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6. Limitation of Liability

TasteNaija is not liable for:

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Delivery delays
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Vendor-related issues
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Loss of profits or business
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Third-party platform issues
📌 Maximum Liability: To the extent permitted by law, our total liability shall not exceed the amount paid for the specific order in question.
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7. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, including but not limited to:

  • Fraudulent activities or chargebacks
  • Abusive behavior toward staff or vendors
  • Violation of payment terms
  • Misuse of affiliate or vendor privileges
  • Providing false information
⚡ Immediate Termination: Serious violations may result in immediate account termination without prior notice.
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8. Changes to Terms

TasteNaija reserves the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting.

  • We will notify users of major changes via email or platform notification
  • Continued use of the platform after changes means you accept the updated terms
  • It is your responsibility to review these terms periodically
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9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

🏛️ Dispute Resolution: Any disputes arising from these terms shall be resolved through mediation or arbitration in Lagos, Nigeria, before resorting to litigation.
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10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

TasteNaija reserves the right to withhold or reverse commissions where fraudulent, suspicious, or self-generated transactions are detected. TasteNaija does not guarantee earnings. Affiliate income depends on individual effort and market conditions. TasteNaija may modify commission structures, fees, or policies at any time without prior notice.
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Your Agreement

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✅ By using TasteNaija, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Last reviewed: April 2026

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